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Infographic: Ten steps for planning an effective consultation online

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Why online engagement does NOT need to be risky!

I’ve been promoting the use of online tools to enhance citizen engagement for nearly 7 years now. When we started, fear was the major obstacle to progress. Even when we could find an enthusiastic team...

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Aware|Informed|Engaged Effective metrics for measurement and target setting...

Target setting and measurement are arguably the most important aspects of any engagement process. If we are unable to properly understand the results, then have we really respected the community’s...

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Dan Popping and the team from Adelaide City Council on Embedding Online...

This is a recording of a webinar we hosted last week.  Dan, Sheila and Fred from Adelaide City Council kindly shared their experiences of embedding online community engagement into the business of...

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Doing the simple things well

We have added all sorts of new ways to engage to EngagementHQ over the years but moderated discussion forums were where we started with online citizen engagement and it is great to see forums being...

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Getting new consultations right. Every time.

EngagementHQ is so incredibly easy to use, you can literally set up and launch projects within minutes. At times I feel it is almost too easy… Because the online component of a consultation is so...

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5 reasons to throw out your old ‘Closed Community Panel’ and adopt an...

Source: Wiki-commons   We understand the allure of a closed community panel to local authorities (a panel where only invited pre-registered community members get to comment on an issue).  They are very...

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Why email is so important to your engagement success

Image courtesy portocreative.com Driving traffic towards your projects and consultations is one of the most challenging tasks you may face as the project manager. This is especially the case if the...

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What to consider when importing participants

Recently we have seen the number of EHQ admins bulk importing participants into their site increasing. We refer to a ‘bulk import’ when admins create accounts on behalf of their participants, as...

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